How Mapbox Data RAVE team work on receiving feedback from OSM users

Data RAVE team is located in Minsk, Belarus. And during the last half year our mapping involvement increased according to several mapping projects like Linters/Missing Streets.

Usernames of Current Team Members who is active in OSM

You can find the list of our users in the main OSM Wiki page - link

How we announce Organised Editing Activities

First of all we follow the OSM Wiki Organised Editing Activities Guideline

According to this:

• We create a certain OSM Wiki page describing the project
• We create a Github ticket in open for public mapping repo link
• We announce certain OSM Communities through the OSM forum or other channels of communication (mailing lists/ Slack/ Telegram etc.)

How we deal with Comments for the Changesets

• Each day our folks check their e-mail
• If there’s a comment to their changeset they adding it to our internal table
• After investigation the cause of the comment we reply on it
• Our reply can take 1-2 days because of big differences in time zones or weekend/sick leaves/vacation a bit more.
• Also Lead of the Team once per month checks everyone for unanswered questions
• If the Lead find out any issues or there’s feedback from OSM Users about the issue, it’s discussed with the team as soon as possible

What we’re going to improve

• We’re working on metrics to provide statistic about amount of answered/unanswered comments
• Lead of the Team will check OSMCha once per 2 weeks instead of month
• We’ll update our OSM Wiki and Github tickets with the current results/statistic for the project